_Eastern Health Library Service_: Loans

Loans to Eastern Health staff and students on placement

Borrowing

• To borrow materials from the Eastern Health Library Service, Eastern Health staff are required to register with us as a borrower.
• 6 items maximum may be on loan at any one time.
• The standard loan period is 4 weeks.
• High demand items may be recalled by library staff earlier.
• Journals are not available for loan.
• Library clients with overdue materials may have their borrowing privileges suspended.
• Borrowers agree to pay for the replacement of any item lost or damaged while on loan.
• A non-refundable administration fee may be charged by EHLS for the loss, damage or non-return of any item.

Renewals

• Eastern Health staff may renew an item on loan once.
• Items are renewed for 4 weeks on each occasion.
• Items cannot be renewed if they are overdue.
• Items cannot be renewed if they have been requested by another borrower.
• Items can be renewed in 3 ways:

1. in person by visiting one of the Eastern Health libraries
2. by phone: contact the Eastern Health Library Service on 9895 3200 or
3. online by logging in to your library account

Steps to renew items online

1. Log in to your Eastern Health Library account (Your Borrower ID is your Employee number, your Password is your PIN). It you forgot your  password, contact EHLS (EHLS@easternhealth.org.au) to reset your password.
2. To renew all items on loan click on "Renew all"; to renew selected items - select the items to renew and click on "Renew selected".

Reservations

If the item you require is not available as it is on loan to another borrower, you can request to be notified when the item is returned. You can also request available items to be transferred from one branch to your preferred library branch for pick-up. There is also an option for sending to your department.

You can place a reservation request in 3 ways:

1. in person by visiting the Box Hill library
2. by phone: contact the Eastern Health Library Service on 9895 3200 or 9871 3532
3. online by logging into your Eastern Health Library account

 Steps to reserve items online

1. Log in to your Eastern Health Library account (Your Borrower ID is your Employee number)
2. Search the catalogue for the required item
3. Select the item or items to be reserved and then click on "Place Hold" on the right head side of your screen
4. Request selected items to be transferred to your preferred library branch for pick-up. 

Returns

Items can be returned to the Box Hill Library. It doesn't matter which campus they were borrowed from.

At Box Hill

• there is a returns chute at the library staff office
• there is an out-of-hours returns box outside the door of the library.